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Phone: +44 74 7660 3415
Email: info@designorchid.com
Location: London, United Kingdom
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Privacy Policy

Last Updated: December 2023

1. Introduction

Design Orchid Solutions Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Data
  • Name and contact information
  • Company details
  • Email address
  • Phone number
  • Job title
Technical Data
  • IP address
  • Browser type and version
  • Time zone and location
  • Device information
  • Operating system
Usage Data
  • Pages visited
  • Time spent on pages
  • Navigation paths
  • Click-through rates
Communications
  • Email correspondence
  • Support tickets
  • Feedback and survey responses
  • Call recordings (with consent)

3. How We Use Your Information

Creative Services

To deliver logo design, brand design, and other creative services.

Development Services

To provide web development, app development, and IT solutions.

Communication

To respond to enquiries and provide customer support.

4. Data Security

Encryption

All data is encrypted both in transit and at rest using industry-standard encryption protocols.

Access Control

Strict access controls and authentication mechanisms to prevent unauthorised access.

Regular Audits

Regular security audits and vulnerability assessments to ensure ongoing protection.

Staff Training

Regular data protection training for all staff handling personal data.

5. Your Data Protection Rights

Right to Access

You have the right to request copies of your personal data.

Right to Rectification

You have the right to request correction of inaccurate information.

Right to Erasure

You have the right to request deletion of your personal data.

Right to Restrict

You have the right to request restriction of processing.

Data Portability

You have the right to request transfer of your data.

Right to Object

You have the right to object to our processing of your data.

Exercise Your Rights

To exercise any of these rights, please contact our Data Protection Officer at info@designorchid.com

Policy Updates

This privacy policy may be updated from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.